Regional Manager

Join Musgrave - A Legacy of Innovation, Community, and Excellence

Musgrave is one of Europe's most successful family owned businesses, with a rich 150 year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward thinking individuals to join us on this journey.

Role Purpose

The purpose of this role is to drive store profitability within the assigned group of MOPI stores. This will be achieved through coaching store management teams to deliver annual targets set and key store metrics, such as labour, shrink, waste and RTC, whilst ensuring best in class retail excellence standards are achieved. This person will play a critical role in delivering the turnaround plan for MOPI and individual stores and must ensure that the turnaround is achieved through people.

Area of Responsibility: Sales

• Development of local store plans
• Execution of key commercial plan initiatives.
• Brand strategy rollout and evolution.
• Work with Category Specialists to ensure stores are gaining the appropriate support to drive sales in key categories.
• Work with Store Managers to drive online growth within their stores, ensuring that online best practice is in place and delivering for the customer.
• Coach store managers to develop local store plans focused on increasing footfall and spend.
• Work with stores to analyse sales trends and to develop strategies to address areas of underperformance.
• Work with local marketing and the Head of Sales to ensure our local plans will get cut through opposite the customer.
• Ultimate sign off for the setting of regional budgets and forecasts, ensuring competitor impacts etc. are captured.
• Oversee revamps and store development in your region with key responsibility for delivering business case.
• Coach Store Managers to understand their customer base and encourage local customer feedback

Area of Responsibility: Store Profitability

• Work with the central finance to coach Store Management teams on understanding and maximising store P&L's and levers that drive EBITDAR.
• Deliver Waste, Shrink, RTC, store costs budgets to required benchmark
• Oversee the budgeting and forecasting process for your region.
• Coach underperforming stores and support with local intervention plans where required.
• Apply learning of R1/Super Six and ensure central initiatives are localised and delivered to plan.
• Ensure all stores are delivering operational margin and are finding ways locally to maximise scan margin
• Drive a no tolerance culture when in ensuring all stores comply with shrink and waste management procedures.
• Work with central operations to ensure that a lean but effective labour model is in place in each store.
• Oversee the rollout of IR initiatives and delivery of set targets within the region of stores.
• Work with HR to ensure that the store bonus scheme is driving performance effectively.

Area of Responsibility: Retail Excellence

• Develop a culture whereby all stores are delivering best in class retail standards.
• Mystery Shop results consistently delivering to ICARE excellence standard.
• Minimum of 2 stores within region nominated for store of the year.
• Availability metrics (online & GFK) achieving to target.
• Pricing & Food Safety achieving to target.
• Drive H&S awareness within the region, ensuring we are providing a safe place to work & shop for our Colleagues and customers.
• Overall RE standards of 89% or above.
• Work with the HR team to ensure that all operational training is delivered to the required standard and is aligned to the needs of each store.

Area of Responsibility: Succession & Capability Planning

• Work with RHRM to ensure that the Right People, Right Structure process is in place for all stores and that each Store Manager has a clear assessment of the management team and Colleagues.
• Coach Managers on performance managing red Colleagues through to exit within tight timeframes.
• Ensure there is a clear succession plan in place for each role (from Team Leader to Store Manager) in each store.
• Work with the RHRM to ensure that the store development plan is aligned to the succession plan.
• Drive a culture whereby we look to fill all vacancies (TL and above) internally, working to a target of 60% for the region.
• Play an active role in the recruitment of all management vacancies in the region.
• Conduct structured performance appraisals with Store Managers and agree KPI's for each Manager. Conduct mid year reviews and implement performance improvement plans for underperformers.
• Work with the Head of Operations and HR Director to develop a Store Manager Capability Programme - designed to ensure we have the best retailers in our stores.

Area of Responsibility: Engagement

• Drive a culture of engagement within your region, ensuring all Store Managers understand the importance of engaging with our management teams, Colleagues and Support Office.
• Ensure effective communication with central operations, Support Office etc.
• Work with the management team to ensure our support office is supporting our 'Driving Profit in each and every store' agenda. Act as a gatekeeper to ensure that Support Office and ways of working are embedded.
• Ensure store engagement plans are executed and Managers are supported where needed.
• Lead Store Managers forums and annual engagement / team building days for Store Managers.
• Drive the Breakthrough culture with a particular focus on ensuring that the appropriate breakthrough tools are implemented within region (outcome focused, line of one etc.)

What we are looking for

• Experience operating in a multi site retail environment.
• Strong commercial skills with experience in P&L management.
• A natural leader with the ability to bring people with him/her.
• Excellent communication and interpersonal skills.
• A natural ability to coach with a proven track record in motivating and developing others.
• A self starter with strong drive and energy to deliver results.
• Experience delivering on key outcomes that have made a material difference to a business

Career Development

With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.

Collaborative Environment

Work alongside a passionate team, where your contributions will make a significant impact.

Innovation Focus

Be part of a company that values forward thinking solutions.

Community Focus

Be part of a company that truly values its communities and strives to make a positive impact.

Be Part of a Legacy

Join a company with a long standing commitment to community and innovation.

Ready to make an impact?

Apply now and be part of a forward thinking company that values your expertise and vision.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.