Regional IT & Office Support Analyst

Creative Artists Agency (CAA) seeks a proactive IT Service Desk professional to join our London office. You will provide frontline technical support for Windows, macOS, and mobile devices, manage user accounts and access, and coordinate with engineers to resolve incidents across the EU and APAC regions.

You will work with Active Directory, Exchange, Office 365, and device management tools to ensure smooth operations for executives and staff, while contributing to security and ITIL-aligned