Regional Head of Customer Care & Experience

Persimmon Homes is seeking a Head of Customer Care to lead the full customer care function across the Operating Company, guiding and developing teams to deliver outstanding service and a customer-first culture. You'll collaborate with senior colleagues in Construction, Sales and regional leadership to put the customer at the centre of every decision.

This pivotal role blends operational rigour with strategic influence, using data and insight to raise standards, drive improvement, and protect the