Regional Customer Relationship Manager

Posted 7 days 4 hours ago by Barchester Healthcare

Permanent
Full Time
Sales & Marketing Jobs
London, United Kingdom
Job Description

Barchester is recruiting a Regional Customer Relationship Manager to join one of our divisions. We seek a professional sales professional to support this region in increasing occupancy. This is an excellent opportunity to work with an exceptional management team to ensure the success of first-class care homes in the region.

Barchester is an industry-leading care provider, holding some of the best quality ratings among large care home providers in the UK, with a focus on providing residents with exceptional quality care.

REWARDS PACKAGE:
  • Attrative salary, alongside a competitive commission structure
  • Access to a range of retail and leisure discounts
  • Wellbeing support and Best Doctors Service
  • Opportunities for career development within a supportive team
RESPONSIBILITIES:
  • Managing enquiries to improve conversion rates and achieve occupancy targets
  • Networking within the local community to raise the profile of the home and generate enquiries
  • Supporting marketing activities to generate enquiries, drive conversions, and increase occupancy
  • Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
  • Proven sales and marketing experience, preferably in healthcare (not essential)
  • Ability to analyze data using Salesforce or similar CRM applications
  • Self-motivated and target-driven
  • Interpersonal and professional qualities
  • Confident user of Microsoft Office (Excel, PowerPoint)
  • Full UK driving license
NEED TO DO:
  • Represent Barchester and our state-of-the-art home professionally and friendly
  • Manage all sales activities for the home
  • Engage with potential residents via phone and tours
  • Understand resident and relative needs and feedback
  • Respond to sales enquiries promptly
  • Generate leads and identify marketing opportunities
  • Maintain a contacts database

Barchester values our team and their contributions. If you seek a career with growth opportunities in a supportive environment, Barchester is an empowering and rewarding employer.