Regional Client Experience Lead - Financial Services

Posted 2 days 5 hours ago by Citibank (Switzerland) AG

Permanent
Not Specified
Other
Dublin, Ireland
Job Description
A leading global financial institution in Dublin is seeking a Client Experience Advocate to enhance client relationships. This role involves navigating cross-regional issues and delivering market-differentiating service. Key responsibilities include managing client service metrics, leading proactive service initiatives, and providing support for client needs. Ideal candidates will bring extensive experience in client support or service roles and demonstrate excellent communication and problem-solving skills.