Regional Claims Manager

Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management Location: Yorkshire & Humberside Town/City: York Salary range: Other Salary Description: Generous salary (Neg) plus bonus & benefits Posted: 22-Aug-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3162 Job Views: 4

We are delighted to have been retained by this high profile commercial insurance broker, which as a result of remarkable growth, is recruiting for a Regional Claims Manager.

This multi-site, independent firm is a huge success story, and has achieved unrivalled growth since its formation within the last 5 years. Backed by a well-known insurance entrepreneur ,who has a phenomenal track record of building hugely successful insurance businesses, there could not be a more exciting time to join the company.

Reporting to the Claims Director, you'll assume the No.2 claims position within the country. In this client-facing role, you will be responsible for dealing with some of the most complex and contentious claims, as well as overseeing more straight-forward losses for key clients. The company enjoys a seriously impressive client list, and you will be dealing with a variety of claims spanning a range of industry sectors, such as Construction, Manufacturing, Property Owners, Motor Trade, Retail and Distribution.

With the support of colleagues from across the Claims Division, you will help investigate the nature of claims, keeping your clients abreast of developments as the claims progress, and endeavouring to secure fair and prompt settlement under the policy terms. Working in close conjunction with Account Executives and Account Directors, you will also help manage relationships with your clients, providing ongoing, consultative advice. This will include duties such as holding regular claims review meetings, conducting presentations to clients on what to do in the event of a loss, presenting useful case studies to the insured, collating and presenting vital claims MI, and analysing trends in order to mitigate future losses. Refreshingly, you'll be able to make a real difference when it comes to shaping the future direction of the claims operation, as it continues to develop in line with further office openings and new client service offerings.

As well as technical claims duties, you will also have responsibility for a team of 4 claims staff within the team. It is not essential that you have previous managerial experience, but you must genuinely enjoy assisting others, and helping them to realise their full potential.

It is essential that you have extensive experience within a commercial insurance claims environment, together with a sound working knowledge of the major commercial covers. We will consider applicants from a range of backgrounds, including broker, insurer, loss adjusting or risk management environments. You must be a credible company ambassador who can manage relationships with a variety of stakeholders, and confident when dealing with people from all walks of life; from the board room to the shop floor. You should also be comfortable working with detailed management information and producing a variety of reports.

Whilst the majority of this broker's clients are based within the North, (and this is where the bulk of the claims will arise), many customers will have operations further afield, requiring some travelling on occasion. It is anticipated that you will be in the office twice a week, but you will be granted a great deal of autonomy in regard to how you plan your diary.

The board of this firm are extremely well-renowned for rewarding and promoting its staff, and the sky really is the limit in terms of your progression. You'll enjoy working for a firm that believes in celebrating its ongoing successes, as well as finically rewarding dedicated employees.

You will receive a generous basic salary, lucrative bonus, and a comprehensive range of company benefits.

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