Refuge Senior Project Officer

We're looking for an experienced and compassionate Refuge Manager to lead domestic abuse services within CAWA - Clwyd Alyn Women's Aid.

You'll oversee communal refuge accommodation and dispersed safe properties, ensuring survivors and their children are supported in a safe, trauma-informed environment.

This is a leadership role for someone passionate about survivor-led practice and meaningful impact.

• Lead and manage domestic abuse support services
• Oversee refuge and dispersed accommodation
• Support, guide and develop staff teams
• Manage safeguarding, risk and crisis situations
• Work closely with partner agencies
• Ensure high-quality, trauma-informed practice

• Experience or transferable skills in leadership or management
• Knowledge of domestic abuse and/or supported housing
• Strong empathy, professionalism and resilience
• Good communication and partnership working skills
• Relevant experience or qualifications in social care, housing, youth or community work

Desirable:

• Crisis management experience
• Local agency knowledge
• Full driving licence

• Enhanced DBS required (paid for by us)
• This role involves supporting people affected by trauma - supervision and wellbeing support are provided

• Work that genuinely changes lives
• Supportive, values-driven organisation
• Strong leadership and professional support
• A role where your impact is real and visible

If you're ready to lead with compassion and make a lasting difference, we'd love to hear from you.