Receptionist/Co-ordinator

Cardiff and Vale University Health Board

Receptionist/Co-ordinator

The closing date is 01 April 2026

Clinical Engineering are looking for a keen individual to work within our administrative team to provide co-ordination and organisational support for the department. The work will be split between our main helpdesk office and providing support for the rest of the admin team.

Clinical Engineering (CE) provide medical equipment management to Cardiff and Vale UHB, our administration team provide an essential link between the clinical teams in CVUHB and our technical staff.

There is a strong family atmosphere in CE and all staff try hard to maintain a friendly and supportive environment in line with CVUHB values. We value our staff and are keen to challenge and develop people.

Main duties of the job

You will be working closely with the technical staff, dealing with customers and staff from other hospital departments. Being based in the main office taking requests over the phone for equipment repairs will be a major role of the job. In addition inputting data and general clerical duties will be an essential part of the work.

Qualification requirements will be GCSE English and Maths, RSA typing 1 or 2, NVQ level 2 in admin/ customer support, or equivalent.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with our public and our workforce to make our health board more sustainable for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification Qualifications

• RSA Typing I or II, NVQ level 2 Admin/Customer Service (or equivalent)

Skills

• Using Microsoft Packages
• Good communication skills and attention to detail
• Dealing with the public and professional staff

Special knowledge

• Knowledge of hospital environment and equipment
• Minute Taking
• Touch typing

Personal Qualities

• Working on own initiative
• Excellent communication and interpersonal skills

Experience

• Answering telephone enquires. Dealing with public and professional staff. Team Working. Co-ordinating finiancial/purchasing information.
• Working in an Office Environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cardiff and Vale University Health Board