Receptionist/Administrator

Full time, Permanent Luton (Ref No: IPRS7487) - Our client has a full-time, permanent vacancy for an Administrator/Receptionist to join their friendly team. The receptionist is the first point of contact for clients and the firm, working as part of the administration team and reporting to the HR Manager. The role involves managing all reception duties, answering client enquiries, ensuring correct call handling, and supporting the operations and facilities within the firm.

Responsibilities

• Welcoming clients, visitors and staff attending the office in a professional manner and providing refreshments in meeting rooms as required.
• Answering and directing incoming calls across offices.
• Managing incoming and outgoing post and correspondence.
• Booking and preparing meeting rooms, ensuring they are kept in good working order and assisting with catering arrangements for client/staff events.
• Supporting the ordering of supplies and stationery.
• Ensuring the reception area is neat and tidy at all times.
• Assisting with general administrative duties and ad hoc administrative project work.

Qualifications

• Previous experience in a similar role would be ideal; experience in a customer facing role would be beneficial.
• Excellent verbal and written communication skills.
• A friendly, professional manner and a genuine commitment to client care.
• Ability to demonstrate a courteous, helpful and service orientated manner both in person and on the phone.
• Ability to work autonomously and within a team with a positive 'can do' attitude and strong interpersonal skills.
• Personal pride in the quality of their work, with a high standard and timely delivery.