Receptionist/Administrative Secretary

RECEPTIONIST - JOB DESCRIPTION

Job Classification: Classified

Department: Administrative

Reports To: Chief Administrator

Qualifications

• Educational Level: High School Diploma or Equivalent
• Certification or Licensure: None
• Experience Desired: None
• Employee Characteristics: Cooperation, Attention to Detail, Integrity, Concern for Others, Self Control, Stress Tolerance, Initiative, Confidentiality

Responsibilities and Job Tasks

• Interacting with visitors to ESU 7 - Greet visitors, determine visitor needs & direct them to the correct department.
• Telephone - Routing multi line telephone calls, and taking messages.
• Communicating with persons outside the organization - Represent the organization to customers via person, written, telephone, email or other digital means.
• Interacting with computers - Use computers and systems to set up functions, enter data, or process information, including word processing, spreadsheet, and desktop publishing software.
• Communicating with supervisors or peers - Provide information to supervisors and co workers by telephone, written, e mail, or in person.
• Performing clerical activities - Maintain information files, process paperwork, fill out forms and purchase requisitions, maintain digital calendars, process invoices.
• Getting information - Observe, receive, and otherwise obtain information from relevant sources.
• Documenting/recording information - Enter, record, store, or maintain information electronically or in written form, including timesheets, data entry, meeting materials, and messages.
• Establishing and maintaining interpersonal relationships - Develop constructive and cooperative working relationships with others and maintain them over time.
• Organizing, planning, and prioritizing work - Develop specific goals and plans to prioritize, organize, and accomplish work.
• Working directly with the public - Serve staff, school personnel, and members of the public.
• Scheduling work and activities - Schedule events, programs, and activities, including arranging video/teleconference calls, meetings, appointments, and meeting facilities.
• Updating and using relevant knowledge - Keep up to date technically, apply new knowledge, learn to operate new office technologies as they are developed and implemented.
• Making decisions and solving problems - Analyze information and evaluate results to choose the best solution and solve problems.
• Monitoring processes, materials, or surroundings - Monitor and review information from materials, events, or the environment to detect or assess problems.
• Mail - Open daily mail and distribute it to staff.
• Other duties as assigned.

Technology Expectations

• Basic computer skills
• Word processing
• Email applications
• ESU 7 Social Media resources
• Accountability software
• Electronic and print copyright awareness
• Marketing software/online products
• Troubleshoot equipment issues
• Accounting and HR system
• Database software
• Multi line phone system
• Copy machines
• Printers
• Scanners
• Reservation systems (Hotels, airlines)

Required Skills and Abilities

• Communication
• Active listening - Give full attention, ask questions, and avoid inappropriate interruptions.
• Speaking - Convey information clearly and effectively.
• Oral comprehension and listening - Understand spoken information and identify the speaker's points.
• Writing - Communicate effectively in writing tailored to audience needs.
• Written comprehension - Understand written sentences and paragraphs in work related documents.
• Time management - Manage one's own time and others', allocate and share time across tasks.
• Selective attention - Concentre on a task over a period without distraction.
• Service orientation - Actively look for ways to help people.
• Time sharing - Shift between two or more activities or information sources.

Essential Functions

The essential functions of this position include: (1) regular, dependable attendance on the job; (2) the ability to perform the identified tasks and to possess and utilize the identified technology expectations, skills, and abilities; and (3) the ability to perform the following identified physical requirements.

Physical Requirements

• Standing
• Walking
• Reaching/Pushing/Pulling
• Manual dexterity activities
• Driving
• Lifting 50 pounds
• Carrying 20 feet

Working Conditions

• Inside offices and throughout the ESU 7 campus.

Equal Employment Opportunity Statement

It is the policy of ESU 7 to not discriminate on the basis of sex, disability, race (including skin color, hair texture and protective hairstyles), color, religion, military and veteran status, national or ethnic origin, age, marital status, pregnancy, childbirth or related medical condition, gender identity or sexual orientation, or other protected status in its educational programs, admission policies, employment policies or other administered programs. Persons requiring accommodations to apply and/or be considered for positions are asked to make their request to the Chief Administrator. This position is subject to a veteran's preference for those who qualify. Please see the policy at .