Receptionist/Admin Assistant

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Job Title : Receptionist/Admin Assistant

Company Profile

A Coatbridge based busy, client-focused aesthetics clinic and training academy dedicated to delivering exceptional treatments and education are looking to add a Part Time Receptionist/Admin Assistant to their team. They pride themselves on professionalism, high standards, and creating a welcoming, friendly environment for every client and student.

Role Overview

They are looking for a friendly, organised, and proactive Receptionist / Administrative Assistant to be the face of the clinic. This role is key in ensuring the smooth day-to-day running of the business while delivering an outstanding client experience.

Key Responsibilities

• Welcoming and greeting clients in a professional and friendly manner
• Managing incoming calls, handling enquiries, and booking appointments
• Responding to emails, WhatsApp messages, and social media enquiries
• Preparing refreshments (tea/coffee) for clients
• Supporting daily administrative tasks to ensure smooth operations
• Creating and scheduling social media content and posts
• Assisting with stock management, including ordering supplies and stock check
• Maintaining a clean, organised, and presentable reception area
• Supporting the wider team with general duties as required

Working Hours

Hours to be confirmed; however, the role will approximately cover:

Tuesday: 9:30am - 2:00pm

Thursday: 9:30am - 4:00pm

Friday: 9:30am - 2:30pm

Flexibility may be required to meet the needs of the business.

Hourly Rate: £14.00

Key Duties and Responsibilities

• Accepting incoming calls and booking clients in to online data base
• Replying to messages across platforms such as instagram, facebook, whats app an emails daily
• Creating and scheduling social media content
• Logging data on spreadsheets
• Sensing out aftercare and consultation forms to patients
• Admin daily, including updating records and spread sheets
• Making tea/ coffee
• Assisting with consultation forms on ipad
• Excellent communication and interpersonal skills (Confident speaking on the telephone)
• Strong organisational skills and attention to detail
• Confident using social media platforms and basic content creation
• Ability to multitask and work in a fast-paced environment
• Ability to use spreadsheets, google docs, Microsoft word and other platforms such as canva
• Professional appearance and positive attitude
• Passion for outstanding customer service
• Experience within the beauty/aesthetics industry is desirable but not essential