Receptionist (m/w)

Located in the heart of Gstaad, The Mansard is the village's newest little gem, featuring elegant rooms, refined dining, and Gstaad's only rooftop bar with breathtaking views.
Are you passionate about delivering exceptional guest experiences? Do you thrive in a welcoming and elegant hotel environment? We are looking for a dedicated specialist to join our team as per agreement in Gstaad, ensuring a warm, professional, and efficient service for our valued guests.

Become part of a service where quality, teamwork and passion are at the heart of everything we do.

JBRP1_CH

Introduction

• Preparing and serving classic and signature cocktails, spirits, wines, and non-alcoholic beverages

• Providing warm, attentive, and professional service at the bar and lounge area

• Creating a welcoming atmosphere and engaging with guests in a natural and friendly manner

• Ensuring bar mise en place, cleanliness, and organization before, during, and after service

• Managing stock, handling deliveries, and supporting inventory control

• Respecting hygiene, safety, and HACCP standards

• Working closely with the Chef de Bar, service, kitchen, and management teams

• Supporting events and special evenings (e.g. Rooftop events, private functions)

Your responsibilities:

• A modern, design-led boutique hotel with a warm and professional working atmosphere

• A motivated and supportive team that values collaboration and respect

• Varied tasks with room for personal development and growth

• Competitive salary and fair working conditions

• Opportunities for training and career progression within the company

• The chance to be part of a dynamic and passionate hospitality concept in the heart of Gstaad

• The opportunity to be a member of Miiro Hotel Group, known for its commitment to excellence and innovation in the hospitality industry

What to expect:

• Previous experience in reception, front office, or customer service (hotel experience preferred)

• Excellent communication skills in English and German (additional languages are a plus ideally French)

• Friendly, professional, and guest-oriented personality

• Strong organizational skills and ability to multitask in a fast-paced environment

• Good computer skills and experience with hotel reservation systems (Apaleo)

• Ability to work shifts, weekends, and holidays when required

• High attention to detail and problem-solving mindset

• Team player with a positive attitude and proactive approach

• Professional appearance and conduct consistent with a luxury hospitality environment

• The candidate should ideally reside in the Saanenland, as the hotel does not provide staff accommodation. Therefore, having independent housing arrangements is required.

Your requirements: