Receptionist for Student Led Placement Clinic and Administrative Assistant

About the Role

In this vital front-facing role, you will provide a first-class reception service for our Student Led Placement Clinic, ensuring that every visitor, student and colleague receives a warm welcome and an efficient, professional experience.

Responsibilities include:

• Managing day to day clinic bookings.
• Handling enquiries from internal and external stakeholders.
• Supporting service users upon arrival, including taking card payments.
• Maintaining smooth clinic operations, ensuring telephone, email and administrative tasks are completed to the highest standard.
• Circulating relevant information to support wider communication.
• Ordering stock and equipment, supporting meetings and events and assisting with routine IT functions.

About you

Applicants should have:

• Previous experience in a reception or administrative role delivering excellent customer service, ideally in a busy, client facing environment.
• Confidence using IT systems, including Microsoft Office.
• Ability to manage a range of tasks with accuracy and attention to detail.
• Strong communication skills and the ability to respond effectively to a variety of enquiries.
• Comfort working independently and as part of a team.
• Understanding of the importance of inclusive and high quality service and a collaborative approach with students, academic staff and external partners.
• A positive attitude and an active role in supporting the wider university community.

Benefits

We offer:

• A competitive salary package.
• An excellent pension scheme.
• A generous annual leave allowance.
• Opportunities to develop your career in a supportive and collaborative environment.

Vacancy Terms

Full time or job share, permanent.