Receptionist (Bank)

Receptionist (Bank) - Woking Hospital, Nuffield Health. This part time, ad hoc position offers a salary of £13.10 per hour.

Responsibilities

• Help people feel comfortable when they visit the department.
• Use empathy and customer service skills to build positive relationships.
• Answer the phone, deal with enquiries and book appointments.
• Welcome patients in person, directing them to the appropriate changing or waiting rooms.
• Work closely with colleagues to ensure the department runs smoothly.
• Prepare clinical paperwork, referral forms, charge sheets and terms and conditions.

Qualifications and Skills

Experience working in healthcare administration or reception, strong communication, IT and keyboard skills, and the ability to explain sensitive or complex information in a clear, sympathetic way.

Benefits

• Holiday in line with the Working Time Directive.
• Access to the pension scheme.
• Discounted gym membership (£35.00 per month).

Work is arranged on a bank basis, so you are not contracted to a set number of hours per week but instead work on an ad hoc basis to suit the business and your availability.