Receptionist & Guest Experience Champion - Flexible Hours

Holiday Inn Manchester City Centre is seeking a friendly Receptionist to deliver outstanding guest service at a busy city center hotel. You will greet guests, manage check-ins/outs, and handle payments with accuracy while representing the brand's standards.

You will also resolve guest concerns professionally, collaborate with departments for a seamless stay, promote the loyalty program, and identify opportunities to upsell services, contributing to a memorable guest experience.