Receptionist

The East SILC is a complex organisation which operates on a variety of sites to provide a range of outreach services across the city, including partnerships with primary and secondary providers, the city-wide Physical Difficulties and Medical Service including a moving and handling service, as well as the Medical Needs Teaching Service for Leeds.

Do you want to join a team making a difference learner's lives?

An exciting opportunity has arisen to join our expanding school community.

Reception and customer service

Provide a courteous, calm and professional reception service in person, by telephone and through agreed digital communication channels.

Welcome visitors, establish the purpose of their visit and follow the school's visitor, identification, signing in and safeguarding procedures.

Respond to routine enquiries accurately and promptly, referring sensitive, complex or urgent matters to the appropriate colleague.

Communicate with parents, carers and professionals in a clear, respectful and accessible manner, recognising that individuals may have different communication needs.

Maintain a tidy, safe, secure and well organised reception and visitor area.

Receive, sort and distribute post, deliveries and messages, ensuring urgent or confidential items are handled appropriately.

The permanent posts are subject to a 6 month probationary period, to start as soon as possible.

The East SILC has a progressive staffing structure in place for teaching assistants which is supported by Continual Professional Development. A thorough induction process is in place.

What we offer

East SILC offers an extensive range of opportunities and benefits. All staffbenefitfrom a robust induction programme and a strong commitment to continuous professional development, careerprogressionand equal opportunities.

A strong culture of wellbeing, supported by the Schools Advisory Service, including:

• Fast trackGP access
• Physiotherapy
• Counselling support
• A thorough induction programme
• Strong commitment to professional development and training
• Opportunities to develop specialist skills within behaviour support and SEND

In addition, staff can access a wide range ofLeeds City Council benefits, includingpension,salary sacrifice schemes such ascycle to workand electric vehicle leasing, andVIVUP, offering access to discounted goods and services.