Receptionist
Posted 1 hour 59 minutes ago by Cathay Group
Job Type: Full-Time, Temporary (With the opportunity to go permanent after 12 weeks!)
Pay Rate: £12.71 per hour (Weekly Pay!)
Are you a highly organised front-of-house professional who thrives on variety? Do you master the art of first impressions?
We are looking for a dynamic, self-motivated Receptionist to join our team in Croydon. This is a unique, dual-front role where no two days are the same. You will balance front-of-house excellence for both a busy dental practice and our corporate office operations, ensuring every visitor-whether a patient or a corporate executive-receives a seamless, world-class welcome.
What You'll Be DoingThis role bridges the clinical and corporate worlds. Your main responsibilities will include:
First Impressions: Greet all patients and corporate guests with a friendly, professional manner and promptly notify the relevant team members.
Front-of-House Control: Manage incoming phone calls, screen enquiries, and oversee the main reception desk for both sides of the building.
Patient Administration: Organise and accurately schedule dental patient appointments and maintain up-to-date patient files.
Office Operations: Handle incoming/outgoing post, deliveries, couriers, and provide administrative support (scanning, copying, typing) for the database.
Clinical Support: Assist the clinical team with basic environment maintenance, including regular autoclave runs, instrument storage, and dental stock cupboard organisation.
Facilities Collaboration: Monitor essential clinical/office supplies and assist the property team with day-to-day administrative or operational requests.
What We Are Looking ForTo excel in this fast-paced dual environment, you will need:
Dual-Tasking Excellence: Outstanding planning and prioritising skills, with a proven ability to manage deadlines across both clinical and corporate settings.
Tech Savvy: Competent computer skills, particularly in MS Word, Excel, and online database systems.
Top-Tier Communication: Exceptional verbal and written English communication skills with a polished telephone manner.
Discretion: The ability to handle highly confidential patient data and sensitive corporate information with absolute care.
The Right Attitude: A positive, "can-do" approach. You are reliable, flexible, and ready to support both your clinical and administrative teammates.