Receptionist

Position Overview

£13.70 per hour. The leading premium health and wellness group is looking for an enthusiastic Receptionist to welcome members and provide a premium experience by managing queries and bookings both face to face and by telephone, while keeping the reception area clean and presented to brand standards.

We create an environment where our teams feel a sense of belonging and can thrive physically and mentally, fulfilling their full potential.

Responsibilities

• Welcome members face to face and by telephone, and professionally manage all reception area operations.
• Handle member queries and bookings efficiently and accurately.
• Maintain a clean, tidy, and brand standard reception area at all times.
• Collaborate with team members in a fast paced environment to deliver excellent service.

Qualifications

• Passion for customer service and supporting others.
• Strong communication and collaboration skills.
• Ability to work well in a fast paced environment.
• Team player attitude and a willingness to support colleagues.

Benefits

• Free club membership for you and your family.
• 50% discount on food and drinks.
• Discounts on swimming, tennis lessons, and personal training.
• Opportunities for career advancement through internal training and development.
• Wagestream App - get paid on demand.
• Access to the Benefits Suite.

Company

Hampton is one of 139 clubs across the UK and Europe. David Lloyd Leisure is the leading premium health and wellness group. Together, we're more than a Club!