Receptionist

Location: On site / Mallusk Rd, Newtownabbey BT36 4PP, UK
Job type: Permanent / Full-time
Sector and subsector: Business Support Administration
Hourly Fixed salary: £12.71

Wilsons Auctions are the largest independently owned auction house in the UK and Ireland. Our Belfast Office is currently looking to recruit a Receptionist to work in a fast paced office and customer facing environment.

The purpose of this role is to ensure the front of house operates efficiently and professionally, providing a welcoming first point of contact for all visitors and callers. The Receptionist supports the smooth day to day running of the branch by managing calls, post, and general administrative tasks, allowing the wider team to focus on their core responsibilities.

Key Responsibilities

• Act as the first point of contact for all visitors, providing a professional and welcoming front of house experience.
• Answer, screen, and direct incoming calls in an efficient and courteous manner.
• Manage the coffee station, ensuring it is clean, stocked, and presentable at all times.
• Handle all incoming and outgoing post, ensuring accurate and timely distribution.
• Maintain organised filing systems and ensure documentation is up to date and accessible.
• Monitor and replenish office supplies, including stationery, cleaning products, and refreshments.
• Place orders for stationery, cleaning supplies, and coffee as required.
• Provide general administrative support to the wider team, including ad hoc tasks.
• Ensure the reception and office areas are tidy and presentable at all times.
• Support the smooth day to day running of the office by managing routine administrative duties efficiently.

Qualifications

• Minimum of 1-2 years' experience in a receptionist or administrative role.
• Strong computer literacy, including confidence using Microsoft Office and general office systems.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to multitask and manage a varied workload in a busy environment.
• Professional, reliable, and proactive approach to work.

Monday to Friday 9:00 am-5:30 pm