Receptionist

Receptionist - Part Time (On-site, Slough, GBR)

This position is part of the Facilities Management team at JLL's Work Dynamics Business Line. The Receptionist will be the first point of contact for staff, contractors, and visitors, welcoming them, signing them in, and providing assistance as needed.

Key Responsibilities

• Meet and greet all individuals entering the building in a warm, professional, and polite manner.
• Answer the incoming phone line and appropriately direct calls internally.
• Maintain confidentiality of all communications and documentation.
• Assist with training of existing staff and new hires.
• Record and enter data for guests and contractors attending the site.
• General tasks as assigned by the Office Manager.
• Manage people signing in and distribute security passes.
• Cover for other reception staff during leave or illness.
• Maintain the Security and Health & Safety expectations of JLL and the client.
• Complete required training of JLL and the client.
• Receive post and deliveries, notify relevant parties to collect them.
• Manage taxi bookings.
• Keep the reception area tidy at all times.
• Show a professional, bubbly attitude and appearance.

Client and Customer Satisfaction Expectations

Deliver best-in-class customer service, maintain high service quality and delivery, ensure responsive communication, and consult on key decisions and incident escalation.

Desired Skills & Experience

• Proficiency with Microsoft Office (Word, Excel, Powerpoint).
• Strong planning, prioritisation, and organisational skills for records management.
• Excellent communication and interpersonal skills, confident, polite, and approachable.
• Understanding of FM operations and management of a range of services.
• Flexibility to accommodate operational requirements.
• Reliability and commitment to the role.
• Ability to multitask and work under pressure in a fast-paced environment.
• Capacity to work both within a team and independently.

Diversity and Inclusion Statement

JLL is committed to diversity and inclusion, recruiting and developing all employees without regard to background, gender identity, ethnicity, age, religion, sexual orientation, political belief, disability or long-term health condition. All stages of the recruitment process are accessible for candidates with disabilities.

Location and Hours

On-site - Slough, GBR.

Hours: 25 hours per week - Wednesday 13 00; Thursday 08 00; Friday 08 00.

Benefits and Support

We offer competitive pay, a Living Wage accredited policy, and support for work life balance through flexible working and a parental transition programme.