Receptionist

An exciting opportunity has arisen for a professional and organised Receptionist / Administrator to join a successful and growing business. Acting as the first point of contact for visitors and callers, this role combines front of house responsibilities with a varied range of administrative duties supporting multiple departments across the business.

This position would suit someone who enjoys a busy and varied role, has excellent communication skills, and takes pride in delivering outstanding customer service whilst ensuring the smooth running of day to day office operations.

Key Responsibilities Reception & Front of House

• Answer and direct incoming telephone calls
• Meet and greet visitors, clients, and suppliers
• Manage deliveries and incoming post
• Ensure reception and communal areas remain professional and presentable

Administration

• Arrange travel and accommodation for employees
• Set up new clients on the CRM system and maintain accurate records
• Carry out credit checks and associated administration
• Send appraisal reminders to managers and directors
• Support the Finance team with administrative tasks and inbox management
• Order stationery, workwear, and office supplies
• Manage post, franking machine activities, and confidential waste disposal
• Provide general administrative support across the business
• Assist with ad hoc projects and administration as required

Skills & Experience Required

• Previous experience within a Receptionist, Administrator, Customer Service, or Front of House role
• Excellent communication skills with a professional telephone manner
• Strong administrative and organisational skills
• Good working knowledge of Microsoft Office, including Word, Excel, and Outlook
• Ability to multitask and manage a varied workload
• High levels of accuracy and attention to detail
• Professional, friendly, and approachable manner
• Ability to handle confidential information appropriately
• Positive, proactive, and flexible attitude

Benefits

• Monday to Thursday: 9:00am - 5:30pm with a 5pm finish on Fridays.
• £26,000 £28,000 depending on experience
• 22 days holiday plus bank holidays
• Birthday off (or nearest working day)
• Great benefits

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