Receptionist
Posted 6 hours 6 minutes ago by Park Inn by Radisson Aberdeen- Rooms
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive brand hotels and more than 1,160 properties in operation or development across 95+ countries. The Group's brand promise is "Every Moment Matters" with a signature Yes I Can service ethos. People are at the core of our success, and we bring a culture that empowers you to be your best, every day, everywhere, every time.
We are looking for a Receptionist to join our dynamic front office team at Radisson Hotel Group. We value mindset, skills, talents and passion over a résumé and provide growth opportunities.
What We Offer Our Receptionist- Special rates for team members, friends and families while travelling and staying in our hotels
- Wide development offers supporting learning & growth from onboarding, including an individual development plan and unlimited access to more than learning modules & programs through Radisson Academy
- Participation in Responsible Business initiatives to create shared value for guests and local communities
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Opportunities for advancement within the organization
- 28 days holiday for full time team members
- Free use of leisure, pool and gym facilities at off peak times where applicable
Our front office team is the heart of the hotel, delivering warm welcomes and memorable moments for guests. The Receptionist is more than a check in/check out operator-they ensure a seamless guest journey and smooth operational flow.
- Love the hustle and bustle of life-responsibilities extend beyond basic check in/out duties
- Act as the guest's superhero, ensuring the highest level of service
- Exude patience, empathy and a show hosting personality
- Proactively support guest satisfaction and the smooth running of the front office department
- Flexibility and a positive, Yes I Can attitude
- Eye for detail
- Creative problem solver
- Passion for extraordinary service
- Team player mindset ensuring guest satisfaction
- Strong verbal communication skills
- Experience in a similar role is beneficial but not essential
Become part of the world of moments with us; we look forward to getting to know you!
The Park Inn Aberdeen hotel, located in the heart of Aberdeen's Castle Country and Whisky Trail near Union Street in the City's Granite Mile, provides an ideal base for exploring local attractions. The hotel offers 185 comfortable bedrooms and suites, a colourful restaurant and bar, a fully equipped fitness centre and business lounge, and versatile meeting spaces for board meetings or social events.