Receptionist
Posted 2 days 8 hours ago by Job Search Place Limited
We are looking to recruit a Practice Receptionist to join our existing Admin Team.
This is a fantastic opportunity for you to join us in a new modern built GP training and teaching practice.
Support to develop your experience and opportunity for additional training will be provided.
Full time/part time/job share will be considered.
Salary will be dependent on experience and qualification.
Main duties of the job- Provide general assistance to the practice team and project a positive and friendly image
- Recieve, assist and direct patients in accessing the appropriate services
- Assist Patients on the phone, electronically and in person
- Help to maintain the safety and comfort of Patients
- Keep Patient records accurate and up to date
- Basic literacy and numeracy skills
- Basic computer experience
- Be able to work in a very busy environment
- Being flexable with working hours
- Demonstrate motivation, reliability and commitment to team working and the development of others
- Flexible, reliable and responsive to change
- Willingness to undergo education/training for both practice and service needs
- Good interpersonal skills
With us recently moving into a new GP built modern building, we would like you to join our existing Practice team and help with the care towards our patients.
As a GP training and teaching practice we won't shy away from supporting you to want to increase your knowledge and skills.
Job responsibilities- Welcome patients and visitors to the practice
- Assist patients on the phone, electronically and in person
- Help maintain the safety and comfort of patients
- Maintain records of appointments and other administrative duties
- Keep patients records accurate and up to date
- Maintain skills and undertake such training and development
- To have a thorough knowledge of all Practice procedures
- Communicate effectively with other team members
- Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
- To work accordance to Practice policies
- A good standard of General Education including English and maths, good understanding of Information Technology, use of excel, word and office applications,
- English language- both spoken and written, maintaining accurate records and database, good communication skills, on the phone and in writing, a flexible approach and an ability to demonstrate empathy, work as a team, customer/client/Patient facing roles
- prioritisation of tasks,
- working in a pressured environment with an ability to effectively resolve concerns, issues and challenging situations
- Relevant experience within a GP practice
- Holding, or desire to work towards, a recognised qualification for example NVQ or AMSPAR
- Understanding the role of the CQC
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Practice Administrative Service and HR Manager