Receptionist

Receptionist - London - Full time

Full time • 40 hours per week • 08:00am - 18:00pm • £14.80 per hour • Opportunities for career development • Plus our Sodexo employee benefits package

At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. So, whilst you enhance comfort and convenience, we'll enhance your career.

What you'll do

• Deliver a professional five star service to all guests, visitors, and clients at all times.
• Manage meeting and event bookings accurately using the appropriate booking systems and procedures.
• Ensure all administration for visiting clients is completed efficiently and in a timely manner.
• Provide a welcoming and professional first point of contact, handling switchboard calls in line with company standards.
• Prepare meeting and dining rooms to client specifications, ensuring rooms are clean, organised, and fully operational.
• Provide first line audio visual and videoconference support, assisting clients with meeting room technology when required.
• Conduct regular checks of meeting spaces and equipment to maintain high presentation and operational standards.
• Report faults, maintenance concerns, or technical issues promptly through the appropriate helpdesk channels.
• Maintain excellent communication with clients, colleagues, and departments to ensure all booking and event requirements are delivered successfully.
• Follow all company security procedures and maintain confidentiality at all times.
• Support management with additional reasonable duties within the scope of the role when required.

What you'll bring

• Previous experience within corporate reception, hospitality, or customer focused environments.
• Excellent customer service and interpersonal skills with the ability to build strong professional relationships.
• A polished, professional appearance and a positive, service driven attitude.
• Strong organisational skills with the ability to manage multiple bookings and priorities effectively.
• High levels of IT competence, including Microsoft Office and room booking systems.
• Confidence in supporting audio visual and videoconferencing equipment.
• Strong communication skills with the ability to work effectively across teams and departments.
• Attention to detail to ensure meeting spaces, administration, and customer experiences are delivered to the highest standard.
• Ability to remain calm, proactive, and solution focused in a busy corporate environment.
• Commitment to confidentiality, professionalism, and company standards at all times.

Benefits

• Unlimited access to an online platform offering wellbeing support.
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice.
• Access to a 24 hour virtual GP Service.
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big brand retailers.
• Save for your future by becoming a member of the Pension Plan.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues do their bit for the environment while staying fit.
• Sodexo UK and Ireland's enhanced benefits and leave policies.

Open and inclusive employment

We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We are a Disability Confident Leader employer and we run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the position.

We encourage employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We also reserve the right to close the advert early if we receive a high number of applications.