Receptionist

Receptionist

Department: Front of House

Employment Type: Full Time

Location: Oxford

Compensation: £26,436 / year

Receptionist Full Time

Oxford

£26,436

Description

We are looking for a proactive and customer-focused Receptionist to manage the daily running of a beautiful building in Oxford. The successful applicant will be based in our high-quality flexible workspace and central hub for the Campus community.

You will ensure smooth day-to-day operations, deliver an outstanding customer experience, and help maximise the effective use of the space for meetings and events.

Hours and Salary

Monday to Friday 8:00am-4:00pm

£26,436 PA

Key Responsibilities Reception

• Manage the day-to-day operation, maintaining a professional work space
• Act as the main on-site point of contact, greeting visitors and ensuring a welcoming, customer-focused experience
• Build strong relationships with Tenants, understanding their needs and feeding insights back to the Community Manager, Asset Director and wider team
• Carry out regular checks and follow up on maintenance, cleaning, or health and safety matters
• Handle general administration including purchase orders, invoices, supplies and data entry
• Ensure compliance with company policies, visitor procedures, data protection and health & safety requirements

Building Management

• Oversee all meeting room bookings via the app/booking platform, resolving clashes and ensuring accuracy
• Coordinate meeting room and event set ups (furniture, layouts, signage)
• Maintain accurate usage records and provide reporting on bookings, occupancy and feedback
• Creating posts for social media accounts, ensuring all content follows brand guidelines

Skills, Knowledge and Expertise

• Highly organised, hands on and confident working in a busy, professional environment
• Strong customer service and interpersonal skills with a friendly, confident approach
• Able manage multiple bookings, tasks and deadlines effectively
• Competent using booking platforms, Microsoft Office and digital systems (or willing to learn)
• Confident using Canva, with experience in posting content on social media platforms
• Communicates clearly and professionally, both in person and in writing
• Proactive, "can do" attitude and enjoys being part of a collaborative team
• Experience in a front-of house, serviced office, coworking, hospitality, or facilities coordination environment

Benefits

• Contributory pension scheme / life assurance
• 24 / 7 access to a virtual GP for you and your family
• Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
• Financial and legal information support
• Discounts and deals across multiple businesses
• Referral programme
• LAH training academy