Receptionist
Posted 1 day 23 hours ago by Radisson Blu Hotel Edinburgh-Rooms
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
What We Offer Our ReceptionistWe aim to be a great place to work and provide a competitive compensation and benefits package, which includes:
- Special rates for team members, friends and families while travelling and staying in our hotels
- A wide range of development offers supporting your learning & growth right from onboarding, including an individual development plan and unlimited access to more than 20,000 learning modules & programs through Radisson Academy
- Participation in Responsible Business initiatives with our team members in the hotel and local communities, creating shared value for a better planet
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full time team members
- Free use of our leisure, pool and gym facilities at off peak times where applicable
Our front office team is the heart of the house, providing a warm welcome and happy smile, and striving to deliver an experience beyond expectation - creating memorable moments for our guests.
- Receptionists love the hustle and bustle of life; it's not just about check in and check out, it's about everything in between.
- You will be our guests' superhero ensuring all aspects of the guest journey and experience are delivered to the highest level.
- You will exude patience, empathy, and the personality to host the show.
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.
As a Receptionist, you will join a team passionate about delivering incredible service where anything is possible and having fun in all that we do.
Qualities We Are Looking For In Our Receptionist- Flexibility and a positive, Yes I Can! attitude
- An eye for detail
- A creative problem solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential