Receptionist

Posted 1 hour 45 minutes ago by Trades Workforce Solutions

Permanent
Full Time
Other
Lancashire, Manchester, United Kingdom, M21 0
Job Description

Receptionist - Legal Practice

Whitefield / Bury

Full-time Office-based Monday-Friday 9:00am-5:15pm

Salary - £Competitive DOE

A respected and busy legal practice based in the Whitefield/Bury area is looking for a professional, friendly, and well organised Receptionist to join their team. This is a key front of house position where you will be the first point of contact for clients, ensuring a welcoming, efficient, and professional service at all times.

This role would suit someone who enjoys working in a client facing environment, has strong communication skills, and takes pride in delivering excellent service within a structured office setting.

Key Responsibilities:
  • Answering incoming calls as part of a team, directing calls and taking accurate messages
  • Greeting clients and visitors in a professional and welcoming manner
  • Checking, scanning, and verifying client identification documents
  • Handling general enquiries face to face and over the telephone efficiently and professionally
  • Processing card payments securely (in person and over the phone)
  • Managing incoming and outgoing post
  • Maintaining electronic diaries and coordinating meeting room bookings
  • Preparing daily banking
  • Ordering stationery and office supplies
  • Ensuring the reception area is always presentable and welcoming
  • Adhering to GDPR regulations at all times
  • Supporting wider administrative duties, including scanning, file handling, and managing case records on internal systems
  • Assisting with archiving and retrieval of client files when required
Candidate Requirements:
  • Previous experience in a receptionist or front of house role is essential
  • Legal sector experience is beneficial but not required
  • Minimum GCSE level education (Grade 4-9 / A-C or equivalent)
  • Professional, approachable, and confident manner
  • Strong communication skills, both written and verbal
  • Comfortable dealing with clients in person and over the phone
  • Good basic IT skills with ability to learn new systems
  • Highly organised with a positive, can do attitude

If interested, please apply here or call Kim to discuss further.