Receptionist

Department: Health and Social Care (Administrative Staff), Operation: Sanctuary Care, Salary: £13.04 per hour, Requisition: 228116.

Your role

• Welcome residents, relatives and visitors with warmth and professionalism.
• Support customers by answering queries and offering clear, helpful information.
• Carry out a range of administrative tasks to keep the home running smoothly.
• Use IT skills to manage emails, records and documents confidently.
• Work closely with colleagues to create a friendly, supportive front of house experience.

Requirements

• Experience in a customer service setting.
• Confident using IT systems including Word, Excel and Outlook.
• Warm and approachable with strong people skills.
• Organised and able to manage a variety of tasks calmly and efficiently.
• Desire to make a positive difference.

Your rewards

• 28 days' annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension.
• Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, and an Employee Assistance Programme offering medical, financial, and legal advice, as well as short term counselling.
• Parental leave arrangements and annual leave purchase scheme.
• Company funded training and ongoing career development opportunities.
• Flexible working options and an inclusive culture supported by staff networks (PRISM, Disability, Race Equality and Parent networks).
• Exclusive retail discounts, Cycle to Work and salary sacrifice arrangements.

Inclusion

Inclusion is one of our core values. We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.