Receptionist

Overview

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

What you'll be working

• Part-Time - 20 hours
• 4 hours over 5 days Monday-Friday (negotiable)
• Salary - £26,025.87 (FTE) Per annum (Pro rata) FTE hours 37.5

What you'll be doing

• Ensure the smooth running of the reception area.
• Operation of the telephone system and acting as the focal point for enquiries in the service, liaising with colleagues, patients / residents / young people, and visitors as appropriate.
• Central information point for colleagues and visitors.
• Ensuring that all visitors to the hospital are issued a badge and welcomed appropriately.
• Take receipt of and open the post and distribute to the appropriate department.
• Any filling, photocopying, laminating, or shredding as required for all departments.
• Ordering of stationery for site.
• Booking of vehicles and taxis for patients / residents / young people and visitors.
• Maintain their own training compliance with and ensure they are up to date with regulatory standards.
• Adherence to all Group policies and procedures, and ensuring that all colleagues in the service are aware of and understand company policies.

What you'll have

• Possess excellent organisational skills and be self-motivated.
• Possess good administrative/secretarial skills.
• Able to work well on own initiative, with minimal supervision.
• IT systems, including Microsoft Word, Excel, and Outlook.
• Friendly and approachable demeanour to create a positive first impression.
• Ability to build rapport with clients, colleagues, and other stakeholders.
• Strong attention to detail for managing records and handling correspondence.
• Commitment to delivering excellent customer service.

What to look forward to

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e-learning and face-to-face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24-hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn up to £1000 by recommending someone you know
• and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group.