Receptionist

Job Title: Receptionist

Job Number: HOT0CG3G

Work Location: Hilton London Syon Park, Middlesex, TW7 6AZ

Job Description

You will join the Front Office team, working in the Reception area of the hotel. Your role involves creating memorable experiences for guests, ensuring the warmest welcome, demonstrating exceptional customer service, and maintaining great knowledge of all room categories and hotel facilities.

Responsibilities

Provide a professional and friendly reception experience to guests.

Respond to guest requests and inquiries.

Assist with front office operations and hospitality tasks.

Benefits

• Hourly Rate of £12.45 per hour plus front office incentives
• Smart uniform provided
• Free and healthy meals while on duty
• Opportunity to grow within the organization, e.g., Front Office Supervisor
• Personal development programs to support career growth
• Corporate responsibility program participation
• Team Member Travel Program: discounted hotel nights and 50% off food and beverages
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday entitlement: 28 days including bank holidays, increasing to up to 33 days each year
• Discounted dental and health covering
• Free parking
• Modern and inclusive team member areas