Receptionist

Job Overview

Position: Receptionist (HOT0C88Y)

Location: London Hilton on Park Lane, 22 Park Lane, London W1K 1BE

Department: Guest Services, Operations, and Front Office

Job Description

As a Receptionist, you will join the Front Office team, working in the Reception area of the hotel. You will create memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

We are looking for people who are friendly, positive, passionate and eager to be part of a team of likeminded professionals. If that sounds like you, this is the job for you.

At Hilton, every job makes the stay. We want extraordinary people working to make each stay magical.

What will I be doing?

You will join the Front Office team, working in the Reception area of the hotel.

You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Salary

£13.58 per hour plus upsell opportunities

Benefits

• 28 days paid holiday, increasing with service
• Exclusive high street discounts through Perks at Work portal
• Industry leading team member discounts on hotel stays for you, your family and friends
• Access to leadership and development programmes through Hilton University
• Exceptional career opportunities and wellbeing programmes to help you thrive in the workplace
• Reward programmes, incentives and team member recognition, as well as long service awards
• 50% off in Hilton restaurants and bars (subject to individual outlets)
• Refer a Friend Scheme
• Uniforms provided and laundered complimentary
• Free meals on shift