Receptionist - Bank

Overview

Avery Healthcare is a leading provider of luxury elderly care homes. We support our staff and residents with a culture built on respect, compassion and a shared commitment to exceptional care. We are looking for a warm, enthusiastic Receptionist for Greensand House Care Home in Surrey.

Main duties

As the first point of contact within the home, you will provide professional, high quality customer service and a range of administrative support.

• Answer the telephone and respond to enquiries at reception, redirecting calls and recording messages.
• Complete reception related administration, maintain databases and provide assistance as required by the General Manager.
• Maintain the general tidiness of the reception area and liaise with Housekeeping to ensure standards are met.

About you

To be successful, you live our values of caring, supportive, honest, respectful and accountable. You have:

• Excellent verbal and written communication skills.
• A positive, friendly, welcoming attitude.
• Previous experience with problem solving and handling client complaints.
• Confidence in using computers.

Requirements

• ADBS Disclosure check (cost covered by Avery).
• Proof of eligibility to work in the UK.

Compliance

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission to the Disclosure and Barring Service to check for any previous criminal convictions.