Reception, Reservations and Events Manager

Posted 2 days 7 hours ago by H&C Solutions

Permanent
Full Time
Hospitality & Tourism Jobs
London, United Kingdom
Job Description

Job Title: Reception, Reservations and Events Manager

Our client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Head of Reservations and Events can expect to be part of a very stable and successful operation!

Reservations and Events Manager Benefits:

  • Monday to Friday shift patterns.
  • A competitive starting package of £45,000 per annum.
  • Bonus related incentives payable twice per annum.
  • Based in Victoria - easy commute from most areas in London.
  • Very stable team and operation.

Reservations and Events Manager Responsibilities:

  • Responsible for the reservations and events team.
  • To help answering telephone enquiries.
  • Delegating staff Rota's.
  • Ensuring the team are motivated and organised.
  • Managing all third-party enquiries.
  • Management of reports for reservations and events.
  • Responsible for the groups Private Dining & Membership Manager.
  • Development of sales revenue both pro/reactive.

Reservations and Events Manager Requirements:

  • A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
  • Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
  • An enthusiastic team player with a guest focused approach and excellent attention to detail.
  • A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
  • Have a pro-active role in recruiting new members for the restaurant.
  • Assist with hosting Events when required