Reception Manager: Patient Experience Leader

A healthcare organization is seeking a Reception Manager to oversee front-of-house operations in Dudley. This role requires strong leadership skills and excellent communication abilities. Responsibilities include managing reception staff, ensuring high customer service standards, and maintaining efficient administrative processes. Candidates must have proven experience in a supervisory role, be highly organised, and proficient in IT systems. This position offers an opportunity to create a welcoming and professional environment for all visitors.