Reception & Guest Experience Manager - Covent Garden

The Wright Brothers Covent Garden is opening a new restaurant and seeking an experienced Reception Manager to shape the guest experience from day one. You will lead the reservations and guest relations function, setting the tone for every guest visit and helping establish standards for the new Covent Garden site.

You will oversee reservations, VIP experiences and guest relationships while leading and developing the reception team, partnering with management to maximise covers, encourage repeat