Reception & Events Manager - Premium Restaurant

Overview

About the role: We're working with a really lovely restaurant in Central London, beautiful space, strong concept, and a great team already in place. They're now looking for a Reception & Events Manager to take ownership of the front desk and all events. It's a key role in the business and perfect for someone who enjoys being at the centre of everything.

Responsibilities

• You'll be looking after the whole guest journey from the first enquiry through to the moment they leave.
• Managing reservations (calls, emails, online platforms).
• Running the host desk and making sure service flows smoothly.
• Looking after VIPs, regulars, and special requests.
• Handling private dining and group bookings.
• Putting together event proposals and coordinating the details.
• Being there on the day to make sure everything runs properly.
• You'll also work closely with the managers and kitchen team to keep everything aligned.

Qualifications

• Someone with experience in reception, reservations, or events in a busy restaurant.
• Organised, calm under pressure, and good with people.
• Confident on the phone and over email.
• A natural host, warm, friendly, and switched on.
• Someone who enjoys a mix of guest-facing and admin.

Why it's a nice role

• Proper ownership of your area.
• A really good team and positive environment.
• A chance to grow with the business.
• Exposure to events and a more commercial side of things.