Railway Customer Services Team Lead (24/7 Shifts)

Posted 3 hours 22 minutes ago by Govia Thameslink Railway

Permanent
Full Time
Other
London, United Kingdom
Job Description

Govia Thameslink Railway is recruiting for a General Purpose Relief team leader based in the Sutton area. The role involves leading a customer-facing team, delivering outstanding service, and ensuring smooth operations across 24-hour shifts.

You must be flexible with rosters and transport to reach early and late shifts. As GTR's GPR, you'll work to support and develop a team of up to 20, maintain high safety and service standards, and be a visible presence for customers at stations across the