Radiology Senior Administrator

Are you looking for a role that is challenging , varied, working with a wide range of people ? The Senior Administrator is a newly created based within Radiology and could be for you.

We are looking for a Senior Administrator to join our expanding Administration team to cover all administration functions/areas within the department and have a proven administration experience within a Radiology department . A good understanding of the functions within reception and booking teams is essential. The role offers some day to day operational management, under the supervision of the Patient Access Co-ordinators and will be key to supporting key initiatives within the department.

Main duties of the job

On a daily basis you will required to ensure your area is resourced to meet service demands and support any gaps.

With the support of the Patient Access Co-ordinators you will monitor and manage Diagnostic waiting lists for your area.

Play a lead role in implementing key initiatives within the administration team.

Manage and support Band 2 Admin & Clerical staff in your area.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification Qualifications

• Educated to GCSE O level standard or equivalent in English Language and Maths. Grade C or above , OR relevant experience in a similar NHS role.
• NVQ Level 3 in Business & Administration or equivalent experience/knowledge

Knowledge

• Understanding of DM01 targets
• Understanding of national cancer targets
• Understanding of Risk Management, Data Protection and Information Governance.
• Experience of using RIS, OASIS, and IEP in an NHS environment.

Experience

• Experience of leadership and building a team.
• Experience of working with key stakeholders to achieve set outcomes.
• Experience of accurate data entry on a PC.
• Proven HR management capability shown, including leading a team.
• Experience in the recruitment & selection processes of staff.

Communication

• Ability to communicate effectively at all levels, in different forms of communication.
• Diplomacy and ability to deal with difficult situations
• Ability to communicate effectively at all levels.
• Experience of coaching and mentoring new users of systems.
• Able to deal effectively with challenging or sensitive staff issues, e.g. performance, within Trust processes and legislative frameworks

Skills

• Able to utilise data to support decision making
• Able to support service delivery to patients including management of waiting lists.
• Able to work in a high pressured environment & work to deadlines
• Have a positive 'can do' attitude combining an enthusiastic and intelligent approach to work
• Be approachable and have good listening skills with positive effect
• Honest and trustworthy and able to maintain strict confidentiality at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.