Radiology Admin Assistant

Site Epsom Hospital Town Epsom Salary £30,630 - £32,346 pa incl HCAS Outer pro rata Salary period Yearly Closing 21/06/:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

To be part of the clerical team in Radiology, making appointment bookings, and dealing with patients mainly by telephone and sometimes in person. You will be expected to do general reception duties as required.

To ensure all patients receive the highest customer care and all staff and patients visiting the radiology department are dealt with professionally.

The post holder will be based on the Epsom Hospital site in the Radiology Diagnostic Booking Centre; however, some flexibility is necessary to attend St Helier as and when management requires it. The role is full-time Monday - Friday.

Main duties of the job

We have a vacancy for self motivated and hard working individual to carry out administrative and clerical duties in the Radiology department based at Epsom Hospital.

The position involves appointment bookings and occasional reception duties, dealing with patients both in person and by telephone.

The successful applicant will need to have excellent communication skills with knowledge of IT and keyboard skills.

Experience of appointment booking and reception duties is desirable although full training will be given.

The role is interesting and varied and candidates must be keen to learn, enjoy a challenge and have the ability to work collaboratively in a large team.

Working for our organisation

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Person specification Qualifications

• Good level of general education

Experience

• Ability to communicate effectively with all levels of staff, professionals & patients
• Experience of dealing with public

Knowledge

• Basic keyboard skills
• Good organisational skills
• Ability to work methodically
• Ability to use own initiative
• Be able to maintain confidentiality
• Good telephone manner
• Experience with Soliton
• Experience with IPM
• Ability to work without supervision

Personal

• Ability to work as part of a team
• Ability to work under pressure
• Flexible approach to duties
• Willing to learn new procedures

Employer certification / accreditation badges

The post holder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.