Quality Technician II: Complaints Investigator

Hero Recruitment is seeking a Quality Technician II to join the team focusing on analyzing and investigating customer complaints in Galway, Ireland. The role involves communicating complex ideas, performing investigations, ensuring compliance with regulatory standards, and contributing to continuous improvement projects. The ideal candidate requires a Level 6 or 8 diploma, with 0-2 years of experience in a Quality or Operations role, and must have a Hep B vaccination if successful.