Quality Engineer

Why Prism Healthcare

We are providers of specialist moving, handling, and bathing equipment for elderly, disabled, and mobility-impaired clients in various care environments, including community care, schools, hospitals, and care homes. Employing approximately 700 colleagues across the UK and Europe, we work with a range of mobility equipment, emphasizing safety and wellbeing. Through our family of brands, we share our experience and expertise with every client and customer.

With over 30 years of experience in designing, developing, manufacturing, providing, and installing bespoke mobility and care solutions, we have a proven track record of working closely with carers and clients across the UK. The Group has grown organically and through acquisition, with a turnover of £100M.

Role Description

We are seeking a Quality Engineer to ensure our mechanical assembly manufacturing processes and products meet the highest quality standards. The ideal candidate will focus on process improvement, defect reduction, and compliance with industry regulations, working closely with production, design, and supplier teams.

Essential Duties

• Develop, implement, and maintain quality control procedures and standards for mechanical assembly processes.
• Conduct root cause analysis (RCA) and corrective/preventive actions (CAPA) to address defects and process inefficiencies.
• Perform process audits, first article inspections (FAI), and final product inspections to ensure compliance with specifications.
• Collaborate with production and engineering teams to implement lean manufacturing and continuous improvement initiatives.
• Monitor and analyze quality metrics (e.g., defect rates, scrap rates, rework trends) to drive improvements.
• Ensure compliance with ISO 9001, ISO 13485, or other industry standards.
• Develop and maintain PFMEA (Process Failure Mode and Effects Analysis) and control plans.
• Manage and resolve supplier quality issues, including performing supplier audits and developing quality agreements.
• Train production staff on quality procedures, defect identification, and best practices.
• Support new product introduction (NPI) by validating quality requirements and inspection criteria.

Personal Characteristics

• Attention to detail and forward-thinking mindset.
• Ability to thrive in a dynamic and fast-paced environment.
• Proactive with good problem-solving skills and decision-making abilities.
• Exceptional customer service skills, both internally and externally.
• Team player with the ability to work independently.
• Flexible approach to work and working hours.
• Excellent written and verbal communication skills.

Education & Experience

• Bachelor's degree in mechanical engineering, industrial engineering, or a related field.
• Proven experience in quality engineering within a mechanical assembly manufacturing environment.
• Strong knowledge of quality tools and methodologies such as 8D, Six Sigma, FMEA, SPC, and PPAP.
• Familiarity with GD&T (Geometric Dimensioning and Tolerancing) and metrology techniques.
• Proficiency in ISO 9001, AS9100, or other quality management systems.
• Experience with statistical analysis tools (e.g., Minitab, JMP) and ERP/MRP systems.
• Excellent problem-solving skills with a hands-on approach to quality improvement.
• Strong communication and teamwork abilities, with experience working cross-functionally.
• Certification in Lean Six Sigma (Green Belt or higher).
• Experience with APQP and PPAP processes.
• Knowledge of automated inspection systems and Industry 4.0 quality technologies.
• Experience in customer and supplier quality management.

Why us?

Alongside working in a supportive and friendly environment, you'll also receive:

• Competitive salary, paid monthly
• Ongoing training and development
• 25 days holiday plus bank holidays
• Pension scheme with matched contributions or salary sacrifice
• Medicash health plan covering dental, optical, physiotherapy, and chiropody
• Life assurance scheme
• Long service awards
• Holiday purchase scheme