Quality Delivery Manager

Willmott Dixon is looking to appoint a Quality Delivery Manager to support our North business, with a focus across the Yorkshire and the North East.

This is a unique opportunity to play a key role in driving quality standards across a wide range of live construction projects, helping our teams deliver buildings that are right first time and remain defect free. The role is not tied to one project; instead, you will work regionally, supporting multiple project teams, identifying common themes, sharing best practice and helping embed consistent quality standards across the business.

The role

As Quality Delivery Manager, you will help drive our approach to quality delivery across all our projects. You will work regionally, spending time on live sites, supporting project and operations teams, identifying common themes and helping make sure lessons learned are turned into practical improvements.

You will support, embed and manage quality procedures, guidance and initiatives, with the aim of reducing defects, improving consistency and achieving excellent outcomes for our customers. The role will suit someone who enjoys being out on projects, asking the right questions, constructively challenging standards and helping teams understand not just what the process is, but why it matters.

Key responsibilities

You will:

• Support the implementation and continued development of our Quality Delivery approach across projects.
• Carry out, organise and communicate Quality Delivery audits and follow-up actions.
• Help ensure project teams are fully adopting quality procedures and addressing key quality priorities.
• Identify common quality issues, risks and learning opportunities across multiple projects.
• Share good practice, lessons learned and practical guidance across the wider business.
• Provide technical support and help develop quality reference material for project teams.
• Raise awareness and positively influence attitudes towards quality across the region.
• Support training, coaching and knowledge sharing with site teams and colleagues.
• Use data and project feedback to support continuous improvement and reduce defects year on year.

What we are looking for

We are looking for someone with a strong understanding of construction delivery and a genuine passion for improving quality.

You are likely to have:

• A good understanding of construction methods, buildability and site delivery.
• Knowledge of common quality issues across construction projects.
• The confidence to walk projects, ask probing questions and assess whether the right standards are being achieved.
• Strong communication skills, with the ability to influence and engage people at different levels.
• The ability to build relationships across project teams and wider stakeholders.
• A desire to coach, support and share knowledge with others.
• The ability to manage multiple priorities across different projects.

Experience in areas such as site management, project management, quality management, technical delivery, design management or trade supervision would be highly relevant.

Interested?

If you have a strong construction background and are passionate about driving quality, improving standards and helping project teams deliver their best work, we would be keen to hear from you.

We welcome applications from candidates with different levels of experience and will shape the opportunity accordingly.