Quality Co-ordinator

Job Purpose

Working within a fast paced environment, the job holder will work with the Quality Manager providing support to the Quality Assurance department on day to day tasks. Working with the Quality Manager, the job holder will administrate the Quality system in Q Pulse and support as appropriate customer quality queries, as well as manage the internal communications to the Management team.

Role Responsibilities

• Creating and updating various reports - daily/weekly/monthly
• Respond to customer day to day queries
• Raising and reporting Internal and External Deviations in Q Pulse
• Supporting Customer audits as requested
• Updating and administrating quality documents in Q Pulse
• Working with the Management Team and site stakeholders
• Progress chasing - CAPA's, OFI's
• Investigation of customer queries
• Decisions on quality in absence of Quality Manager
• Ensure audit actions are completed and uploaded to Q Pulse
• Actively attend Continuous Improvement meetings - produce presentation and minutes (Including 8D and ERR)
• Manage the Internal CAPA system, communicate overdues to management team

Quality System

• All functions are to be carried out in accordance with ISO 9001:2015 quality management standard requirements with reference to the site's Quality Policy, Policy Manual & relevant Works Instructions.
• Work with Quality Manager to ensure that all aspects of PS9000 are integrated into the Quality system.

Knowledge, Skills, Experience

• Ability to operate Microsoft Excel/Word (Creating graphs/WI/Process Maps)
• Skilled in information handling, analysis, and presentation
• Quality Conscious

Environmental, Health and Safety

It is your responsibility to co operate with Smurfit Westrock in relation to all health, safety and environmental topics. This includes working to the practices shown during training that will be provided to you and the company's health, safety and environmental policies. You will be expected to work in accordance with local site practices and not to interfere with or misuse anything that has been provided for your health, safety or welfare.

Other Requirements

Flexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs. Successfully adapts to changing demands and conditions. Be able to be self motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co operation of others.