Quality Assurance Manager

Overview

As part of Bidfood, the Oliver Kay hub depots specialise in fresh produce and serve both their own customers and the wider group with both fresh produce and fresh chilled goods. The Bradford site runs a seven-day operation with a six-day delivery service to customers.

As the Quality Assurance Manager, you will report to the Depot Technical Manager and have direct responsibility for food safety and quality standards across the Depot. You will lead and motivate a small but effective team that is heavily involved with day-to-day operations across the site. You will lead GFSI & customer audits, implement quality procedures and ensure high standards are maintained to meet all quality, legal and customer requirements. You will challenge and develop the current site Quality Management System and proactively identify and highlight areas of non-compliance; working with the depot's management team to effectively resolve any issues found. You will be expected to build strong relationships across departments within the site and with technical teams at the other two Oliver Kay sites. You will oversee the inspection and quality management of all stock receipted, stored and dispatched and complete departmental KPI's and period reviews. You will champion and continue to improve the site's food safety & quality culture and oversee the investigation of quality and safety complaints, ensuring timely response and the completion of corrective action.

Responsibilities

• Lead GFSI & customer audits and implement quality procedures.
• Maintain and challenge the site Quality Management System; identify and highlight non-compliance and work with management to resolve issues.
• Oversee inspection and quality management of all stock receipted, stored and dispatched; complete departmental KPIs and period reviews.
• Build strong relationships across departments and with technical teams at other Oliver Kay sites.
• Champion the site's food safety and quality culture; investigate quality and safety complaints and ensure timely responses and corrective actions.

Qualifications

• Relevant experience of the BRCGS Standard and quality management systems within a food business.
• HACCP or Food Safety qualification at level 3 and competence in internal or supplier auditing.
• Good time management and work prioritisation skills.
• Determined and enthusiastic with a keen eye for detail.
• Ability to create and deliver training if required.
• Effective communication at all levels and the ability to motivate people to bring their best every day.
• IT and numeric skills to evaluate information and work to deadlines with an accurate, methodical approach.

Does that sound like you? If so, we'd love to see your CV.

About us

Our journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country.

A journey that gives back We want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.

Benefits

The essentials

• 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
• A pension - contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%).
• Life cover that you can increase.
• Access to confidential support and counselling, when you need it.
• A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.

The extras

• Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
• Get paid as you earn - access to up to 20% of your pay before payday.
• Opportunity to buy dental cover and critical illness cover.

We want everyone to join our journey

We're on a journey towards creating the best possible workplace. We've got some way to go, but we're building a diverse and caring workforce. One that's filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!