Quality Assurance

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

This is a fixed term Maternity position

Working within a fast-paced environment the job holder will work with other QC Inspectors and Senior QC/AQM quality control checking testing and releasing final products to meet our customer and internal specifications

• Quality control release jobs and add to inventory management efficiently and in accordance with SOP.
• To ensure that all output meets customer specification and is produced in accordance with BS EN ISO 9001 and PS9000
• To perform internal specialist checks as per internal procedures.
• To conduct internal audits according to internal procedures and external standards.
• To comply with individual customer specifications.
• To take necessary corrective action in line with SOP and customer specifications when faults are identified.
• To make quality judgements independent of production requirements.
• To be aware of and ensure all quality records and systems are maintained in line with data integrity requirements.
• Dealing with day-to-day customer quality queries - certification/sampling - telephone and email
• Ensure compliance to Man 28
• Participation in customer liaison in audits as required
• Liaise closely with production departments on issues and improvements
• Raise internal complaints and discrepancies in QPulse
• Complete final specification checks against agreed SOP
• Check all final batch release samples as appropriate for the customer
• Complete batch release and customers certification
• Action and control non-conforming product - impound and quarantine.
• Liaise with the Customer Services department, i.e., shortage recording/trending

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.