Quality and Compliance Manager

Quality and Compliance Manager

Salary: £35,200 - £45,700

Location: Cambridge, Hybrid (2 days per week in the office)

Contract: 1x Permanent & 2x fixed term (up to 15 months)

Hours: Full time 35 hours per week

A chance to develop a career within a leader in the educational sector, actively making a difference to our learners around the world.

This is an exciting opportunity for a Quality and Compliance Manager to join a passionate, fast-paced environment providing world class support to our millions of customers and qualifications around the world.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

As Quality and Compliance Manager, you will play a pivotal role in shaping and executing the strategy that safeguards the reputation and integrity of our English language assessments worldwide. By ensuring our exams consistently deliver on their promises, you help maintain the trust of recognising organisations and stakeholders-trust that is central to our growth and reputation.

You will contribute directly to the secure and quality-assured delivery of millions of exams across a diverse portfolio of English language products, administered in tens of thousands of venues across 130 countries. Your strategic experience will be vital in anticipating and responding to emerging risks, driving continuous improvement, and influencing policy at both operational and organisational levels.

In this role, you will:

• Contribute to the development and implementation of test security and compliance strategies, proactively identifying opportunities and threats in a rapidly evolving global landscape.
• Be a subject matter expert for test security, guiding the organisation through complex investigations and major incidents, and recommending innovative solutions to uphold fairness and validity.
• Collaborate across teams and with external partners to ensure our security measures and compliance standards are robust, scalable, and aligned with regulatory requirements.
• Draft and drive policy changes that enhance security, operational excellence, and the candidate experience.
• Champion a culture of continuous learning, collaboration, and empowerment-helping colleagues and partners unlock their potential and contribute to our shared mission.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

About You

You are a strategic, proactive leader with a passion for upholding the highest standards of quality and integrity in global English language assessment. Your expertise and collaborative spirit enable you to drive continuous improvement and deliver impactful results in a dynamic, international environment.

You will bring:

• Deep knowledge of high-stakes English tests, security threats, and regulatory requirements.
• Practical experience implementing measures to protect test validity and exam security, always seeking innovative solutions.
• Proven experience managing international exam delivery and leading investigations in a regulated environment.
• Excellent communication, leadership, and problem-solving skills, with strong IT and data literacy.
• A collaborative mindset and ability to empower others, plan effectively, and uphold security and quality standards.

For a detailed job description, please refer to the link at the bottom of the advert on our careers site.

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

Ready to pursue your potential? Apply now.

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Sunday, February 1. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on the week commencing Monday, February 9. We aim to support candidates by making our interview process clear and transparent.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.