Quality & Compliance Associate

Quality & Compliance Associate Code:

Life Sciences Ireland and UK - Permanent (Full-Time) Technopath Office

Company Information and Introduction

Diploma Lifesciences Ireland and UK comprises four leading companies: Accuscience Ireland Ltd., Technopath Distribution Ltd., Alpha Laboratories, and Electramed Ltd.

Our purpose is simple yet powerful: we make a difference in people's lives. As specialised, value adding distribution businesses, we supply essential products and services across the Healthcare, Pharma, Life Sciences, and Food sectors in Ireland and the UK. Our focus spans three key areas-Medical, In Vitro Diagnostics (IVD), and Scientific-where we deliver innovative solutions to hospitals, laboratories, community care providers, and scientific industries.

Together, we form Diploma Lifesciences Ireland and UK, part of the Lifesciences Sector of Diploma PLC, a FTSE 100 company. This gives us the unique advantage of combining local agility with global strength. With over 135 dedicated team members, we are building a purpose led, values driven culture that fosters high performance, inclusivity, and career development.

We are proud to be accredited as Investors in Diversity Bronze by the Irish Centre for Diversity-recognising our ongoing commitment to creating inclusive workplaces where everyone feels valued, respected, and empowered to thrive.

Key Responsibilities and Duties

We're looking for a Quality and Compliance Associate to join our team and support the Quality and Regulatory Affairs Manager. This is a fantastic opportunity for someone who wants to grow their career in quality assurance while making a real difference in a dynamic, fast paced environment.

You'll gain in-depth knowledge of our processes, work closely with colleagues, suppliers, and customers across departments, and play a key role in strengthening customer confidence, enhancing trust in Accuscience, and helping us stay competitive.

Main Duties and Responsibilities

• Foster a commercially oriented, quality driven culture across Accuscience and the group.
• Manage, operate, and further develop integrated systems across Accuscience and the group.
• Ensure compliance with ISO 9001, ISO 13485, ISO 17025, and ISO 27001, and assist implementation of any new ISO standards.
• Support the achievement of company quality performance objectives.
• Oversee the CAPA, internal audit, and risk management processes.
• Partner with managers and staff to address non conformances and enhance procedures.
• Develop and deliver quality focused training programs, including staff induction and ongoing training.
• Manage quality actions with customers and suppliers, including customer complaints, product recalls and adverse events, and general queries.
• Oversee supplier and product onboarding, ensuring market accessibility in line with the requirements of MDR/IVDR and other applicable EU regulations.
• Liaise with external regulatory bodies such as the NSAI, INAB, and HPRA on all quality and regulatory matters.
• Monitor regulatory changes and ensure ongoing compliance.
• Oversee the operation and maintenance of the calibration laboratory, ensuring accurate performance and acting as the final approver for all accredited calibration certificates.
• Implement and maintain strong Information Security practices, including safeguarding data, following company policies, and reporting risks or inappropriate use.
• Promote and protect workplace Health & Safety, in line with the company's Safety Statement and Risk Assessments.
• Participate in management review meetings and contribute to decision making.
• Adhere to all company SOPs and take on additional tasks as assigned.

Key Skills and Competencies

• Detail oriented, with a passion for quality and continuous improvement.
• Collaborative and approachable, with strong relationship building skills.
• Confident in working with standards, audits, and regulatory bodies.
• Keen to grow your career in quality and compliance within a respected and supportive organization.

Required Qualifications/Experience

Degree or Diploma in Science/Engineering or QQI is desirable. Minimum 2-5 years' industry experience in a similar role. Preferred experience (but not essential): ISO 9001, ISO 13485, ISO 17025, ISO 27001, MDD / MDR, IVDD / IVDR.

This role will be primarily based in Ballina, with one day each week required in the Naas office.