QHSE Manager
Posted 4 hours 55 minutes ago by Manchester Arndale
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values Trust, Respect, Unity, and Empowerment.
About The Role:The QHSE Manager will be employed by OCS, providing dedicated health and safety leadership and assurance across Shaftesbury Capital's portfolio of buildings. The role supports the safe, compliant, and responsible management of the estates, working across multiple assets, including 11 metres+ residential and mixed-use buildings, as well registered Higher-Risk Buildings.
Operating as a trusted partner, the QHSE Manager will adopt a strong customer-focused approach and will be required to be flexible, dynamic, proactive, and forward-thinking, responding effectively to the needs of a live, mixed-use portfolio. The role will support long-term stewardship of the estates while promoting a positive, proportionate, and commercially aware safety culture.
Key Responsibilities- Lead the management of health and safety across multiple buildings within the Shaftesbury Capital portfolio on behalf of OCS, ensuring a consistent, risk-based, and customer-focused approach.
- The role supports the safe, compliant, and responsible management of the estates, working across multiple assets, including 11 metres+ residential and mixed-use buildings, as well registered Higher-Risk Buildings.
- Building Safety Act - Manage MORS (Management of Risk in the Built Environment) processes, ensuring risks are identified, controlled, recorded, and regularly reviewed through a proactive and forward-thinking approach.
- Implement and maintain health and safety policies, procedures, and management systems in line with OCS standards and Shaftesbury Capital requirements, ensuring they are practical, dynamic, and proportionate.
- Manage statutory compliance programmes, including legionella (water hygiene) management, ensuring risk assessments, monitoring regimes, and remedial actions are in place and anticipated in advance.
- Provide oversight of working at height activities, ensuring safe planning and controls that are responsive to changing operational requirements.
- Lead contractor control, including competence assessment, RAMS review, permit-to-work systems, and ongoing performance monitoring within live environments.
- Undertake regular site inspections, audits, and compliance reviews, proactively identifying emerging risks and opportunities for improvement.
- Act as a trusted, visible, and approachable health and safety advisor to Shaftesbury Capital, providing clear, proportionate, and solution-focused advice.
- Work collaboratively with Shaftesbury Capital, managing agents, facilities teams, consultants, and contractors to ensure health and safety responsibilities are clearly understood and effectively delivered.
- Provide oversight of fire safety management, including Fire Risk Assessments, emergency planning, and evacuation strategies, ensuring clear and timely communication with occupiers and stakeholders.
- Lead incident and near-miss investigations, focusing on learning, prevention, and continuous improvement.
- Line manage and mentor another Health & Safety Manager, encouraging an initiative-taking, agile, and high-performing approach to service delivery.
- Champion continuous improvement and innovation, supporting a forward-thinking health and safety culture across the estates.
- Need specific reference to fire safety, due to all the increased requirements such as fire door checks; PCFRA's / PEEP's, etc, etc.
- Proven experience delivering health and safety management across a complex, multi-building property portfolio in a dynamic, customer-facing environment.
- Strong working knowledge of high-rise building safety and associated regulatory requirements.
- Demonstrable experience applying MORS and proactive risk management approaches.
- Experience managing legionella risk, working at height activities, and contractor control within live estates.
- In-depth understanding of UK health and safety and fire safety legislation within the built environment.
- Experience providing leadership and line management within a health and safety function.
- Flexible, adaptable, and forward-thinking, with the ability to anticipate change and respond effectively.
- Strong interpersonal and communication skills, balancing compliance with excellent customer service.
- NEBOSH General Certificate (essential)
- NEBOSH Diploma or equivalent (desirable)
- IOSH membership or working towards Chartered status (desirable)
- Demonstrable experience applying MORS and proactive risk management approaches.
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We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.