QFS Marketplace Specialist

Role Objective

The QFS Marketplace Specialist is responsible for monitoring and ensuring quality and food safety standards for products in the marketplace. You will have the opportunity to implement and maintain best practices in quality and food safety by ensuring compliance with legislation and the internal requirements of Coca-Cola HBC and TCCC for our products-from the warehouse to the store shelf.

Responsibilities

• Conducts training within the Logistics and Commercial departments and provides support in improving QFS aspects.
• Manages good warehouse and hygiene practices: monitors internal storage practices (GWP) in WH/DC, approves external 3PL warehouses for TCCC and storage/handling of CCH branded products. Performs QFS audits in warehouses and contributes to the development of corrective action plans.
• Training of team to ensure the hygiene of dispensed beverage operations across the BU. Analyses and reviews (when necessary) the cleaning and monitoring program for POM products.
• Contributes to the evaluation of transport tests (new products, new packaging, new palletizing)
• Supports the program for monitoring product age on the market (TAM).
• Supervise domestic and export customer & consumer complaints E2E processes, monitor complaints trending and elevate according to process where applicable.
• Manage quality assurance in active BU Toll Fillers. Ensure continuity and reliability, including the work of the laboratory and quality control plans; Manage product release on the market, supervise nonconforming product and destruction process if needed;
• Supervise domestic and cross border customer & consumer complaints E2E proceses, monitor complaints trending and elevate according to process where applicable
• Ensures the compliance of procedures and any other internal documents regarding the protection of personal data.
• Ensures compliance with internal procedures, the code of conduct, and any other documents adopted in accordance with internal rules.
• Carries out any other tasks assigned by the direct supervisor, according to the legal provisions in force.

Essential Criteria

• Flexibility and ability to travel throughout the Island
• University degree in Engineering or Food Science (Chemistry, Food Science, Food Technology), Biology, or similar fields
• English language knowledge (written-spoken)
• Attitude oriented toward learning and understanding legislative requirements
• Advanced Microsoft Office user
• Category B driving licence
• Experience in beverage manufacturing/ commercial/ cold drinks equipment