QA Process Leader: Insight-Driven Improvement

Capital One is looking for a Quality Assurance Process Lead in Nottingham. In this role, you will manage and enhance the Quality Assurance framework and lead a team of process managers. You will ensure effective stakeholder engagement and implement continuous improvement initiatives while focusing on customer outcomes. The ideal candidate will possess strong analytical skills, attention to detail, and knowledge of LEAN or Six Sigma methodologies. This position promotes a positive culture and values in line with Capital One's mission.